Can you tell me about your experience and background in property management?
We highly value our customers' experience and our services are designed to address first and foremost your needs. We understand that selling a home may be a difficult and stressful experience, so our goal is to turn this experience into a pleasant one. We are professional real-estate team that has a solid understanding of the market conditions and we have a wide marketing network for your listing.
How many and what types of properties are you currently managing?
Currently, we manage over 800 properties, mostly residential condos, apartments, houses, commercial retail, offices, etc.
What is your process for screening tenants?
We conduct a thorough screening process using the newest technology out there that includes credit checks, employment verification, and past rental history to ensure we select responsible and reliable tenants.
How do you handle maintenance requests and repairs?
We have a 24/7 hotline for maintenance requests. We also conduct regular inspections and have a network of reliable, cost-effective contractors for repairs.
What kind of financial reports do you provide, and how often?
We provide monthly financial reports detailing income, expenses, and any significant property updates. These reports are accessible online for your convenience.
How will you communicate with me about my property, and how often?
I believe in regular communication and am available via phone, email, or text. I also send monthly updates and am always available for any urgent matters.
What are your management fees and are there any other costs I should be aware of?
Our management fee is depending on the level of services you select. We charge a flat percentage rate of the monthly rental income. There are no hidden fees, but costs like advertising for new tenants or major repairs will be discussed and approved by you.
Please call us to find out details.
How do you handle vacancies and market the properties?
We proactively market vacancies using online platforms and our network. We also ensure the property is in top condition to attract the best tenants.
How do you enforce lease terms and handle evictions if necessary?
We strictly enforce lease terms. If an eviction becomes necessary, we handle it legally and professionally, adhering to all local laws and regulations.
What is your knowledge of the local real estate market and its trends?
I am well-versed with the local real estate market and keep myself updated on trends and changes to provide the best advice on rental rates and property improvements.